I write this message to express to you the gratitude of both myself and my family for the way in which you went about managing the successful sale of my parents’ home, which was achieved in a very good time frame.
The responsibility of assisting our elderly parents to sell their home of 37 years in order that they could move into a more suitable living environment weighed on myself and my sister, especially as we are not living in Brisbane, however, from our first meeting with you we had no doubt that you would act honestly and in Mum and Dad’s best interests. This was proved on a number of occasions during the sale process.
As you know, my parents had to sell due to health concerns, not because it was their choice and the strain this placed on them was enormous. You navigated this emotional minefield with the utmost professionalism, understanding and respect, whilst also liaising with an interpreter on behalf of the eventual buyers.
Having dealt with a number of real estate agents over the years in buying and selling properties, I would say that you genuinely did care about getting the best outcome for my parents. You worked hard to bring only serious buyers for inspections and respected the fact that “tyre kickers” would have been a debilitating experience for Mum and Dad. It is my personal opinion that the relationship formed was more like a working partnership rather than the traditional real estate/vendor relationship.
I continually asked my parents if they “liked and trusted John”, each time they responded they did and so do I.
Again thank you for the serious hard work you put into this sale, I know that it was extremely stressful for you at times and this also you handled with good grace.